Frequently Asked Questions

Dr Allen’s Devices have been successfully helping customers across the world to cope with chronic pain and health disorders for over 15 years, providing a novel, side-effect-free, at-home treatment that addresses both the symptoms and root cause of a health condition at the capillary level. Learn more about Fine Treatment, Dr Allen’s Devices and Thermobalancing Therapy™ below:

About Dr Allen's Devices

Yes! Dr Allen’s Devices have been designed for comfort and ease-of-use, allowing for effective at-home treatment and pain relief. They are wearable, lightweight and portable and integrate seamlessly into the customer’s day-to-day life.

This treatment is painless and side-effect free. Dr Allen’s Devices have been shown to significantly improve quality of life within a short amount of time – ranging from just a couple of weeks to a couple of months depending on the underlying health condition being treated. Through improved microcirculation, Dr Allen’s Devices reduce inflammation and pain, and ultimately treat the root cause of health conditions at the capillary level.

As you start feeling better with the use of Dr Allen’s Device, it may just cheer you up!

Yes. Dr Allen’s Devices are effective and totally safe to be used by any customer. They are aimed at treating adults regardless of their age, gender, or ethnic background. However, we always encourage our customers to stay in close contact with their medical doctors.

Dr Allen’s Devices integrate into the daily life of their users perfectly. You can wear them whilst working at your desk, going shopping or taking a walk. They are worn discreetly, are lightweight and can be easily taken off whenever necessary. Do not wear Dr Allen’s Device while swimming or showering, or when taking part in strenuous activities accompanied by heavy sweating. For example, take Dr Allen’s Device off whilst working out at the gym and, at the end of your routine, take a shower and put it back on again.

Dr Allen’s Devices have received a large number of positive reviews from both male and female customers throughout the world, stating that after usage “all the bad horrible symptoms had gone” and the devices have “stopped […] agonising sciatica without painkillers”. These reviews are backed by a breadth of clinical evidence supporting the beneficial nature of Dr Allen’s Devices. Read more here: https://finetreatment.com/testimonials/

No interference with other treatments has been observed throughout our clinical studies and patient observations but if you have specific health-related concerns, it is always worth consulting with your doctor.

Both! Dr Allen’s Devices are effective not only in reducing inflammation, pain and other symptoms, but also in treating targeted health conditions at the capillary level. Read more here: https://finetreatment.com/drallensdevices/

Dr Allen’s Devices have been clinically proven to alleviate symptoms and treat benign prostatic hyperplasia (BPH), also known as benign prostate enlargement (BPE), chronic prostatitis, also known as chronic pelvic pain syndrome, kidney stone disease, lower back pain and other health conditions. Read more at https://finetreatment.com/drallensdevices/.

The thermoelements in Dr Allen’s Devices consist of a natural, wax-based material, which is totally safe for patients. The supporting belts are made of a soft long-lasting material that fits comfortably when worn on the body, while the supporting t-shirts are made of 100% cotton, making them breathable and pleasant on the skin.

Yes. Dr Allen’s Devices can be used to address short-term discomfort associated with chronic pain as well as the root cause of the condition. It is recommended to wear Dr Allen’s Device for between three and six months for successful treatment of long-term health conditions.

How To Use Dr Allen's Device

Dr Allen’s Device needs to be worn so that the pocket with its natural thermoelement is in direct and tightly close contact with the skin at the affected area. The device can be worn over the close-fitting underwear but do not wear it on top of any other items of clothing. The supporting garment (a belt) helps to keep the pocket with the thermoelements in the correct place; adjust it to fit comfortably on your body.

It depends on your health condition. For a quick alleviation of the troubling symptoms, a few hours will be enough. However, the treatment of a long-lasting health condition requires a prolonged period of treatment. Ideally, you should wear Dr Allen’s Device all the time, day and night, aiming for 22 hours each day, for at least 3 months; afterwards you can wear it at night only, or keep wearing it day and night. You should keep wearing the device even after the troubling symptoms have disappeared. Instructions specific to your health condition can be accessed on the relevant Fine Treatment webpage.

Do not use the device if you have flu, cold or infection accompanied by fever of over 37.5°C (99.5 F). Avoid placing the device over an open wound or broken skin.

No. As the thermoelement in Dr Allen’s Device heats up from the naturally emitted body heat, its temperature will never feel uncomfortable on the skin.

No. There are no adverse side effects associated with the usage of Dr Allen’s Devices. This is one of the key selling points of our remarkable healthcare products! This sets Dr Allen’s Devices apart from other therapies and treatments, either mainstream or alternative, which can often cause complications and undesired side effects.

How To Look After Dr Allen's Device

Please follow the instructions included with your product. Whenever necessary, wash the supporting belt or t-shirt as a usual item of clothing. Remember to take the thermoelement out of the supporting belt or t-shirt before washing them in warm water of up to 40°C for a short amount of time before rinsing it. Let it dry naturally; avoid drying it on a heater. Do not wash the thermoelement as this will ruin it.

Within several days of wearing Dr Allen’s Device constantly, the thermoelement can naturally change its shape or crack to adjust to the contours of your body. It will remain effective as long as you keep it in one piece inside the protective white pouch.

Yes, Dr Allen’s device is designed to be worn over a prolonged period of time, and the thermo-elements retain their effectiveness for 1.5 years from the day of purchase. Please follow the instructions found in the “Looking after the Device” section, which are very simple to follow, and will help your device in top condition for the duration of your treatment. You can wash belt as the usual clothing. Whenever necessary, remember to take the thermo-element out of the belt before washing the belt (do not wash the thermo-element, it’ll ruin it). You can wash it in washing machine with other dark things but be accurate not to damage the lock.

About Thermobalancing Therapy

Thermobalancing therapy is a novel non-invasive physiotherapeutic treatment method that utilises optimal temperature regulation over a prolonged period of time to ease chronic pain and treat different internal health conditions. It works through the application of controlled, targeted optimal temperature to reduce the constriction of capillaries and normalise local microcirculation, helping to regulate nutrient inflow and waste removal in the affected organs or areas of the body. This helps to treat both the symptoms and the root cause of long-term health conditions. Read more here: https://finetreatment.com/thermobalancing-therapy/

Thermobalancing therapy is much different than common heating treatments, because these do not regulate localised temperature. Treatments with imposed heat can be damaging, because the high temperatures destroy delicate cells of the already stressed organ. For example, any temperature above 104 Fahrenheit (or 40C) can result in the death of the living organism. On the other side, low temperatures decrease cellular metabolism and, as a result, interfere with natural replenishment and healing.

Unlike the long-term use of oral pain medication, the use of Dr Allen’s Devices has no negative impact on the stomach and other body systems. Dr Allen’s Devices can help to prevent dependency on stronger pain relief medications and opioids. Painkillers aim at masking pain temporarily and their effectiveness diminishes through long-term use, whereas Dr Allen’s Devices can be used to treat the underlying cause of a condition and remain effective throughout the treatment, lasting up to a year.

Common complementary therapies, such as acupuncture and physiotherapy, may temporarily relieve symptoms from chronic disorders, but they cannot solve the problem because they don’t tackle the cause. As a result, diseases essentially remain untreated. Symptoms are relieved for only a short period of time, and usually reappear quickly once the therapeutic procedure is complete.

The climate in which you live makes no difference on the Thermobalancing’s effectiveness. Your skin does a really good job at maintaining a constant internal body temperature. In fact, if a person’s temperature rises by only 2-3 degrees, they become ill; and if it drops by the same 2-3 degrees, they lose consciousness. Outside the US, we have customers from colder climates such as Canada and Sweden as well as from warmer climates, including Asia, the Middle East, and Africa. They all respond to the treatment positively.

At this stage of research and development, Thermobalancing therapy is aimed at addressing non-malignant conditions as it treats the affected organs locally, and cancer may not be a localised problem as other organs and bodily systems may be involved.

Dr Allen’s medical research findings have been summarised in The Origin of Diseases, which then served as the basis for the development of Thermobalancing therapy. The Origin of Diseases explains that the normal physiological processes at the capillary level in affected organs become pathological, ultimately causing disease. Improved microcirculation enables the body to terminate pathological processes locally and foster healing – and this is exactly what Thermobalancing therapy with Dr Allen’s Devices is designed to achieve.

About Fine Treatment

Fine Treatment is a British medtech company specialising in research, development and the advancement of medical science. We aim to extend people’s healthy life expectancy and the quality of life through our proprietary thermobalancing medical technology. Visit the About Fine Treatment webpage for more information.

Made in the UK, our unique Dr Allen’s Devices are both consumer products and non-invasive Class 1 medical devices designed to treat different health conditions at the capillary level. To learn more, visit Dr Allen’s Devices: Overview webpage.

This unique, dignified and easy-to-use treatment has been successfully used by thousands of customers worldwide. Visit our Testimonials webpage to learn more.

Fine Treatment keeps all customer data confidential. We do not sell any type of personal patient or customer data. Fine Treatment is constantly engaged in medical research and development, and produces clinical trials where informed consent from research participants is obtained. Even when information from these trials is published in scientific journals in order to advance medical science and scientific knowledge, this data is aggregated and no personally identifiable information is disclosed. If a customer wishes to share certain information about the results of their treatment to help other customers to make an informed purchase, we welcome this volunteering of information but will always discuss exactly what the customer is happy for us to share prior to making it public.

Fine Treatment leads a new approach to sustainability in healthcare. The patented design of Dr Allen’s Devices uses no external energy source, instead charging entirely from naturally emitted body heat. This exceptional energy efficiency minimises waste and CO2 emissions. By enabling out-of-hospital care, this treatment also reduces the environmental footprint of healthcare systems. Visit our About Fine Treatment webpage for more information.

Follow us on LinkedIn, X @FineTreatment, and YouTube. Updates can also be seen on our News webpage.

To learn more about Fine Treatment and what makes us unique, visit the About Fine Treatment webpage.

About Payment and Delivery

Yes. Moreover, Fine Treatment is offering shipment of Dr Allen’s Devices free of charge. We will send a parcel to you from the UK using the Royal Mail Tracked delivery service which will deliver it internationally within 1 week to the USA, Canada, Europe, and within 2 weeks to other parts of the world. Visit our Payment and Delivery webpage for more information.

Typically, payment should be made online by using a debit or credit card. If online payment methods are not widely used in your country and you cannot pay by card, please email us to discuss alternative payment methods.

Each Thermobalancing Dr Allen’s Device costs USD 165.00 (US Dollars) online, while it retails at USD 199.99 or more. Fine Treatment is currently offering FREE international  delivery via the Royal Mail Tracked service. 

Yes, online payments are securely processed by the international Stripe payment system. Your card details are not disclosed at any time.

Yes. Whilst we encourage you to make a purchase online, you can order your Dr Allen’s Device over the phone. You will need to provide your name, delivery/billing address and your card details, including your card number, expiration date, name on card and card type used (e.g. Visa, MasterCard, American Express). (If your account is in a different currency to US dollars, currency conversion will take place automatically).

No. Dr Allen’s Devices can only be purchased via a single payment.

Refunds and Returns

Unfortunately, for hygiene reasons, due to the personal and wearable nature of Dr Allen’s Devices, once the packaging has been opened, no refunds or returns can be offered. Visit our Payment and Delivery webpage for more information.

Once your order has been processed, it cannot be cancelled or edited. However, if you would like to return an unopened product, you may do so within 14 days of receiving it, and you will need to inform us by email and use a tracked postage service to return the package to us at your own cost, and upon the receipt of the package a refund for your order will be provided. Visit our Payment and Delivery webpage for more information.

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